All three apps – which come under Facebook, and run on shared infrastructure – all completely stopped working shortly before 5pm. Other products that are part of the same family of apps, such as Facebook Workplace, also stopped working.
Downdetector showed there were more than 20,000 incidents of people reporting issues with Facebook and Instagram. DNS allows web addresses to take users to their destinations. A similar outage at cloud company Akamai Technologies Inc took down multiple websites in July
Users on Instagram, WhatsApp, and Facebook Messenger were unable to receive new messages or check the status of previously sent messages.
The Facebook website shows an error message “Sorry, something went wrong. We’re working on it and we’ll get it fixed as soon as we can.”
The WhatsApp messaging app is unable to send or receive messages while Instagram and Facebook’s messaging platforms are also facing an outage.