Hotel CRM – Complete SAAS System

HotelCRM – Complete SAAS System

• Created: 24/08/2024
• By: Samyotech Software Solutions Pvt Ltd
• samyotech@gmail.com
• Connect on Whatsapp

Customer Benefits

• Free Setup on Server
• Free Domain Mapping
• Free SSL Certificates installation from Let’s Encrypt
• Free Rebranding task like [Logo, Name, Color theme etc]
• WhatsApp APIs Integration

Minimum requirement for setup

• Cloud server from digital Ocean or Root Access Server
• Full access of server
• One Gmail account with login details
• LOGO and Color Theme
• CRM name
• Need WhatsApp profile and approved message template
• It will not work on shared hosting. May be user will get installation issue.

HotelCRM is a powerful customer relationship management system designed specifically for the hospitality industry. It helps hotels and resorts manage guest information, streamline communications, and personalize guest experiences. With HotelCRM, hotels can easily track guest preferences, manage reservations, and create targeted marketing campaigns. Its intuitive interface and robust features make it a valuable tool for any hotel looking to improve guest satisfaction and drive repeat business.

HotelCRM Functionalities & Features – An Overview

Super Admin Features

• Login Authentication
• Dynamic Dashboard
• Hotel Management [Add / Edit / Delete]
• Support Solutions for Hotels
• Staff Management
• Reports[Current Month | 3 Month | 6 Month | 1 Year]
• Create Packages for Hotels
• Payment History
• Logout

Hotel Admin Features

• Login Authentication
• Online Registration
• Dynamic Dashboard
  • Add Booking from Dashboard
  • Room Booking Status from Dashboard
• Room Management
  • Add/ Edit / Delete Rooms
  • Room Booking Status from Dashboard
• Reservation
  • Reservation List with status[Active | Completed | Pending]
  • Reservation Details
  • Add Food Details in Reservation
  • Create Seprate Invoices including Food+Room
  • Create Food Invoice
  • Create Room Invoices
• Staff Management
  • Add New Staff with [Add / Edit / Delete] Option
  • Add Staff Permission
  • Staff Login Option
  • Staff Change Shift Option
• Restaurant
  • Add Menu Items [Add / Edit / Delete] Option
  • Import Bulk Upload Menu Items with Sample XLS sheet download file Option
  • Open Public Link for Menu Items to create QR Code
  • Sperate Invoice option for Walking customer in restaurant
• Customers
  • Add New Customers
  • List of all Customers
  • Customer Details Screen
  • Customer Old Booking list with details screen
  • Customer Old Booking list with all invoices
• Reports
  • Daily Sales Report[DSR]
  • Police Report with Print Option
  • General Report
  • KOT[Kitchen Order Ticket] Report
• Kitchen Order Ticket
  • Generate Ticket
  • List of all details of Tickets
• Invoices
  • List of all generated invocies
  • Details screen of invoice infomation
• Invoices
  • List of all generated invocies
  • Details screen of invoice infomation
• Raise Ticket or Complaints
• Laundry
• Expenses
• Subscription
• Payment Details
• Hotel Profile
  • Edit or Update Hotel profiles with All GST information
  • WhatsApp APIs Inegrations for Check-In and Check-Out auto message

Staff Features
Note : Staff Sidebar option dependent on set of permissions given by Hotel Admin.

• Login Authentication
• Online Registration
• Dynamic Dashboard
  • Add Booking from Dashboard
  • Room Booking Status from Dashboard
• Room Management
  • Add/ Edit / Delete Rooms
  • Room Booking Status from Dashboard
• Reservation
  • Reservation List with status[Active | Completed | Pending]
  • Reservation Details
  • Add Food Details in Reservation
  • Create Seprate Invoices including Food+Room
  • Create Food Invoice
  • Create Room Invoices
• Staff Management
  • Add New Staff with [Add / Edit / Delete] Option
  • Add Staff Permission
  • Staff Login Option
  • Staff Change Shift Option
• Restaurant
  • Add Menu Items [Add / Edit / Delete] Option
  • Import Bulk Upload Menu Items with Sample XLS sheet download file Option
  • Open Public Link for Menu Items to create QR Code
  • Sperate Invoice option for Walking customer in restaurant
• Customers
• Reports
  • Daily Sales Report[DSR]
  • Police Report with Print Option
  • General Report
  • KOT[Kitchen Order Ticket] Report
• Kitchen Order Ticket
• Invoices
• Invoices
• Raise Ticket or Complaints
• Laundry
• Expenses
• Subscription
• Payment Details
• Hotel Profile

Installation of CRM – Document Link

HotelCRM Setup Document Setup Document Link 

No Vulnerabilities

Please Take a Tour Of Our HotelCRM With This Credentials

Fuelwise: Admin Panel Login
Username ‒ admin@gmail.com
Password ‒ admin123 

Super Admin Login Details

Hotel Panel Login Details

Fuelwise: Hotel Panel Login
Username ‒ ramyaInn@gmail.com
Password ‒ 123456 

What Will You Get

• Frontend Code React JS
• Backend Code NodeJS
• MongoDB Collection Database
• Api Docs Of Postman

Admin Panel Flow SAAS System

Hotel CRM Flow

HotelCRM Complete Setup Video